At Guild Cloth, we aim to provide a secure, smooth, and transparent payment experience for all our customers. Please review our payment policy below before placing an order.

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Accepted Payment Methods

We currently accept the following payment options:

• Visa

• Mastercard

• American Express

• JCB

All payments must be made in full at the time of checkout.

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Payment Security

Your payment information is protected using industry-standard security measures. All transactions are processed through secure and encrypted payment gateways to ensure your personal and financial data remains safe at all times. Guild Cloth does not store your card details.

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Currency

All prices and payments on https://guildcloth.com/ are processed in GBP (£) unless otherwise stated.

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Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email. If you do not receive this email, please check your spam folder or contact us at support@guildcloth.com.

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Failed or Declined Payments

If a payment is declined or fails:

• Please double-check your card details

• Ensure sufficient funds are available

• Contact your card provider if the issue persists

You may retry the payment or use an alternative payment method.

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Fraud Prevention

To protect our customers and business, Guild Cloth reserves the right to cancel or place orders on hold if suspicious or unauthorized payment activity is detected.

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Contact Us

If you have any questions regarding payments or billing, feel free to contact us:

Email: support@guildcloth.com
Phone: +44 (748) 881-0649
Business Hours: Monday – Friday, 8:00 AM – 7:00 PM (UK Time)